Frequently Asked Questions – CustomHockeyUniforms.com

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Frequently Asked Questions

Is there a minimum order?
For new orders we require an opening order of at least 12 jerseys, but after you've placed your opening new team order, you can place repeat orders for more of your jerseys in any quantity. See our How to Order page for more information.
 
Will I see what my jerseys are going to look like before I order them?
Yes! You can request a sample mockup before ordering by clicking on the "Request a Mockup" button on the individual custom jersey product pages. Simply choose the specifics like jersey style, jersey color, and customization choices and don't forget to attach your artwork if you're using a custom logo design!

I want to order new uniforms for my whole team. Can my teammates all contact you to pay for their own jerseys?
For new team orders, no. New team orders must be placed in one order and paid for by a single payment method. However, after you've placed your opening team order, you can send future teammates directly to our site to order and pay for their own jersey, and we'll even provide a custom re-order link making even less work you!
 
How do I know what size jerseys to order?
Since sizes can vary between jersey styles and brands, we recommend viewing our Size Chart and following the instructions on how to select the correct jersey size.

How do I place a jersey order?
Ordering customized uniforms is easy and we're here to help you every step of the way! Please see our How To Order page for more information.

How long does it take to receive my order?
Custom jersey orders are usually ready to ship in approximately 4 weeks (5+ weeks during peak production times of August - October) and you will receive an email with tracking information as soon as your order has shipped. Rush delivery may be available in some instances. Please contact us for more information regarding rush delivery options. If you require faster delivery, we recommend going with Blank Hockey Jerseys which typically deliver in just 3 to 5 business days. 
 
Some of my teammates want names and sleeve numbers on their jerseys but others don't. Can we mix-and-match the customization?
No. All uniforms must receive the same style of personalization so that we can accurately produce your new team order and future repeat orders without errors.
 
Not everyone wants socks with their jerseys. Is there a minimum order for custom hockey socks?
Yes, since our sublimated hockey socks are custom made-to-order, we require a minimum opening order of at least 12 pairs. Once you've placed your opening team order for socks, no minimum order is required for future repeat orders and new players can order individual socks as needed.